The latest look at what types of leaders produce the best results based on Don Shapiro’s experience and review of major research on leadership, employee engagement, employee retention and strategic alignment.
Too many definitions and not enough clarity may be holding too many back from becoming truly effective leaders There are more definitions for the terms leader and leadership than anyone could imagine and they seem to be expanding exponentially. Where do they all come from? Which ones can help us the most? While it’s good to […]
7 keys to successful teamwork. Effective teamwork can do more than we can do by ourselves but it takes a combination of factors to produce great results.
What are the leadership qualities that build trust? When employees trust management, they enthusiastically deliver great customer service and stick around a lot longer. Trust is what drives higher employee retention and retention drives business results. The longer employees stay and the more they trust management, the better they serve customers, deliver quality and work […]