Motivational Speaker Don Shapiro shows why when customer value drives strategy, firms can grow faster, generate higher profits and deliver better quality and service
Don Shapiro started his management career with Lawry’s Restaurants famous for Lawry’s The Prime Rib. In his speeches and workshops, he shares a story about how Lawry’s found a way to turn a cup of coffee served at the end of the dinner into a merchandising and marketing phenomena that helped spread word of mouth […]
For your sales force to beat it’s 2011 budget, everything needs to be managed as an integrated system.
As a prolific writer and thinker, Don Shapiro has spent a lifetime creating memorable quotations. Here are 136 of his best quotes on a variety of business and personal topics. PERMISSIONS You have permission to copy and use any of these quotes for non-commercial purposes as long as you give full credit to Don Shapiro along […]
When the prospects way of thinking out a buying decision guides every step of what a salesperson does, the salesperson is always in the right place at the right time with the right tools. It appears that even the most advanced evidence based sales training available today still do not fully align salespeople so they […]
The ABC’s Of How People Buy defines three buying milestones a prospective customer will make as they move from not interested to wanting to buy. It is the customer’s buying process, not the salesperson’s selling process. This provides an easy to remember guidance system that keeps sales people focused on what is happening inside of […]