Revenue Detectives

As revenue detectives, First Concepts help firms find more ways to increase their rate of growth and market share. We investigate your company, offerings, methods of generating revenue, prospects and marketplace to uncover ways to improve what you are currently doing and find new ways to generate more revenue.  Our firm delivers that through the following core services:

Revenue Detectives

Sales Training & Sales Management Consulting To Increase Sales

Customized Executive Workshops To Uncover More Revenue

A 360 Degree Comprehensive Investigation Into Everything Affecting Revenue Generation

Improve Strategy, Products and Service Through Customer Value

Implement Change Through People, Leadership & Structure

All First Concepts services are based on Don Shapiro’s original discoveries and innovations about why people buy, how customers figure out value, strategy, structure, decision making, creating change, employee selection, marketing and implementation.

SALES TRAINING & SALES MANAGEMENT CONSULTING TO INCREASE SALES

The ABC’s Of Why People Buy

Sales Training & Management Reinforcement System to increase sales above budget

Salespeople are taught why prospects say yes and no,  how prospects figure out value and why top producers sell more based on 30 years of original research. This knowledge helps salespeople to do more things that will cause prospects to say yes more often and avoid doing those things that will cause them to say no.  Read more…

Maximize Sales Force Potential

Investigate the A to Z issues affecting a sales forces ability to get in front of more qualified prospects and convert them into sales

A Comprehensive investigation of the sales force, sales management, customer perceptions and marketing support to identify unrealized sales potential and develop a plan to tap it. Read more….

CUSTOMIZED EXECUTIVE WORKSHOPS TO UNCOVER MORE REVENUE

A Quick Way To Help Top Management Find More Revenue

The Revenue Detectives conduct a preliminary investigation into the company, offerings, prospects, customers and competition then customize a workshop for executives.  The workshop shares our findings and recommendations as well as the sales and marketing practices and benchmarking behind these recommendations.  That leads into a brainstorming session about various ways the firm can improve what it is currently doing and add new ways to increase its growth.

A  360 DEGREE COMPREHENSIVE INVESTIGATION INTO REVENUE GENERATION

Discover Everything Affecting Growth And How To Increase Market Share

IMPROVE STRATEGY, PRODUCTS AND SERVICES THROUGH CUSTOMER VALUE

Only the customer can define value. Only the customer knows what they consider important enough that they would pay a price to get and what they wouldn’t pay anything for it  no matter how good it may seem to others. The only way a business can make enough money to satisfy shareholders is by delivering value to customers that they are willing to pay a profitable price to get.

When an organization weaves an understanding of what their target customers value and don’t value into everything they do, they are posed for the type of growth that will produce a return for shareholders. First Concepts puts on its revenue detectives cap to help organizations address all the issues necessary for customer value to drive their business.

• Is the organization’s core purpose based on delivering satisfying value to customers at a profitable price?
• Has the organization uncovered everything that customers’ highly value?
• Have products and services been developed based on what customers’ value enough they would pay a profitable price to get it?
• Are all components of quality and service based on what customer’s highly value?
• Have all the creative sales and marketing strategies to make the value visible been identified and compared?
• Is every single part of the strategy and plan based on the core purpose?
• Does every employee understand what customer’s value and how that affects the way they do their job?

IMPLEMENTING CHANGE THROUGH PEOPLE, LEADERSHIP AND STRUCTURE

People are your organization. There is no organization without them. How well would your firm do if no one showed up for work? Exactly! Every decision, every strategy, every plan, every action, every result occurs because of what people do. From top to bottom, it’s all about people. People create and carry out what the organization does. The structure, culture, environment, leadership practices, selection and retention methods, training, communications and more all contribute to how well strategies and purpose are implemented. All of this must support the strategy or the strategy will change on its own to fit the actual organization. First Concepts helps organizations address the people, leadership and structural issues that are critical to effectively implement the improvements we identify as revenue detectives.

• What is the right structure and culture to support the strategy and purpose?
• Has the people side of implementing products, services, programs, initiatives, & strategy been thoroughly addressed?
• Does the organization have the right employees to get the job done?
• Is the organizations employee turnover low enough to produce optimum results?
• What is affecting employee performance, attitudes and commitment?
• What is affecting teamwork, coordination and communications?
• What is affecting dealer, franchisee, affiliate and venture partner commitment?
• How is the effectiveness of leaders and leadership practices affecting implementation?

Questions?

Schedule a phone conversation with Don Shapiro, President of First Concepts Consultants, Inc., to answer your questions and explore how your firm can increase it’s revenue and market share above your existing level of performance.